Frequently asked questions

All about our AI and digital marketing systems and services.

About the AI receptionists

Can an AI really answer the phone?

Yes. Jessica, your AI phone receptionist, answers your phone, responds to questions with detailed information about your business, takes messages, books appointments, and can transfer a live call to you.

Are the voices realistic?

Yes — try it yourself with Zoe, your AI website receptionist. Click the phone button in the corner of this page and talk to her. You can choose the voice, gender, and accent, and she can even switch to other languages.

Can you add an AI on my website that talks?

Yes — that’s Zoe, your AI website receptionist. She talks live with your website visitors, and you don’t need a phone number for her. Click the phone button in the corner to try her right now.

Can the AI receptionists send text messages?

Yes. The AI receptionists answer questions by phone and text, book appointments on your calendar, and send confirmations and reminders by text and email. They can also send the first message.

What is included with the AI receptionists?

Both receptionist services include everything in AI Lead Response & Reviews — the missed-call text-back system, the website chatbot (visitors type in a chat widget — no voice), and automatic Google review requests. AI Receptionist adds Jessica — she answers your phone, answers questions about your business, takes messages, books appointments, and sends confirmations and reminders by text and email. She can also transfer a live call. AI Receptionist Team adds Zoe — she speaks with visitors by voice right on your website, sharing the same knowledge base we build for you. Usage is included (fair use).

Is it easy to work with the AI receptionists?

Yes. Once we set up your receptionists and systems for you, they run automatically. We show you the simple things — like checking your calendar for booked appointments — and we handle the rest.

I’m not very technical — will this work for me?

Yes — that’s the whole point. The AI receptionists are done for you, so you don’t have to be a software engineer. They help your business or organization run better and reach more people.

Pricing & plans

How much do the AI receptionists cost?

AI Lead Response & Reviews — $497 Setup + $197/month. AI Receptionist — $697 Setup + $397/month. AI Receptionist Team — $897 Setup + $497/month. The Managed Website is $497 Setup + $147/month, on its own or added to any service. Month-to-month, no contract — see the pricing page for what each service includes.

Is usage really included?

Yes — up to 2,000 phone minutes a month, several times what a typical single-location business uses. Additional charges may apply for unusually high call, text, email, or AI usage — and if your volume ever grows that far, we will talk to you before anything changes. We will never send you a surprise bill.

How does the monthly plan work? Can I cancel?

It’s a month-to-month plan — cancel at any time. Nothing renews for a year, and nothing locks you in.

How do upgrades work?

Each service includes everything in the one below it, and you only ever pay for the service you’re on — upgrading replaces your monthly, it doesn’t add to it. Your first 60 days of payments credit toward your upgrade setup — from AI Lead Response & Reviews to AI Receptionist, or from AI Receptionist to AI Receptionist Team.

What does the 30-day guarantee cover?

Each service has its own guarantee. AI Lead Response & Reviews: if it doesn’t capture at least one new lead in your first 30 days, you don’t pay. AI Receptionist and AI Receptionist Team: if the AI receptionist doesn’t bring in at least 10 qualified inquiries in the first 30 days, your first month is free. A qualified inquiry is a new caller or lead with a real service request — not spam, not a vendor, and not an existing customer calling about a job we already handled. Ask within 45 days of going live, and we refund your first monthly payment — the one-time setup fee is not included. No argument. No forms.

Can I get just one receptionist and save money?

Yes — that’s the service ladder. AI Receptionist is Jessica alone, answering your phone. AI Receptionist Team adds Zoe on your website — she shares Jessica’s knowledge base, so the upgrade is simple when you’re ready.

Getting started

How fast are Jessica and Zoe live?

Zoe is live immediately after your knowledge base is built and Zoe is customized — usually a couple of days. Jessica takes a few days to a couple of weeks, because we need to get a phone number assigned to you.

Do I keep my phone number?

Yes, your number stays yours — or you can get a new number if you wish. To use your existing number, Jessica is assigned her own number, and you forward your main line to her — either all the time, or only when nobody picks up. Nothing is ported away from you, and you can switch the forwarding off whenever you want.

How is this different from do-it-yourself apps?

Those are software, not a service. You write the prompts, load your business information, connect your calendar, test the voice, and fix it when it drifts. Your AI receptionists are done for you — we build the knowledge base, configure your receptionists, and keep them working. Getting the prompts and models configured correctly is complicated and takes a lot of testing. We’ve spent months getting the AIs dialed in. You really don’t want to put yourself through that.

Who is behind Tech Systems AI?

Glen Reed, Owner (call or text (833) 693-4886, email: [email protected]) — Glen has over 30 years of experience in marketing, technical communications, information technology, AI, training, sales, management, pastoral ministry and leadership coaching.

Skye Reed, Creative & Social Media Director — Skye brings over 10 years of experience in graphic design, video creation and editing, social media and influencer marketing, and research.

Holly Roylance, Media Designer — Holly has over 20 years of experience in video design and editing, photography, and graphic design.

Other services we offer

What is the Managed Website?

A professional template-based site for your business, usually 8–10 pages — mobile-optimized, fast, and built to turn visitors into calls, bookings, and inquiries. Hosted, maintained, and updated by us, with on-site SEO included. It’s a stand-alone service — on its own or added to any service — $497 Setup + $147/month, month-to-month, no contract. Need a fully custom site? Quoted separately.

Can you create emails and newsletters for me?

Yes. We create emails and newsletters and run targeted email campaigns with special offers to your customers. These campaigns are cost-effective and get strong responses.

Can you get me more reviews?

Yes. Our AI Lead Response & Reviews system automatically requests reviews from customers to help you get ranked higher in search engines such as Google, which drives more calls and more sales.

Can the AI take orders and do invoicing?

Yes. With some extra setup, the AI can take orders and payments, make reservations, and send invoices. It can even start sales calls to potential customers and answer your email.

Still have a question?

Book a free call and we’ll walk through your business and answer everything — no obligation.

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